Return Policy

Thank you for shopping at https://www.machleez.com/. If, for any reason, You are not completely satisfied with a purchase We invite You to review our policy on return.
The following terms are applicable for any products that You purchased with Us..


1. Timeframe: Return can be done within a 2 days of receiving the order.

2. Condition of the Product: The meat products typically need to be returned in their original condition and packaging. This ensures that the application can verify the reason for the return and assess the product's quality.

3. Reason for Return: Common reasons for returns might include receiving the wrong item, the meat being spoiled or expired, or dissatisfaction with the quality. The return policy will specify which reasons are valid for a return.

4. Refund Process: The policy should outline how refunds are processed, whether it's through the original payment method, store credit, or another form. It may also specify any fees or deductions that apply, such as restocking fees or return shipping costs.

5. Exclusions: Some items may not be eligible for return due to safety or hygiene reasons, such as perishable goods that have been opened or partially consumed.

6. Return Authorization: Customers may need to request authorization for the return before sending back the products. This could involve contacting customer service or initiating the return through the application's website or app.

7. Proof of Purchase: Customers typically need to provide proof of purchase, such as an order confirmation or receipt, when initiating a return.

8. Customer Responsibilities: The return policy may outline any responsibilities the customer has, such as properly packaging the items for return and covering return shipping costs.

9. Customer Support: Finally, the policy should provide contact information or instructions for reaching out to customer support for assistance with returns or any questions about the policy.